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Installation

We have a competent team of technical professionals on board, holding an accredited expertise in ​Grandstream ​and Avaya​/Nortel​ communication solutions.

Maintenance and Support

By staying ​abreast​, our efficient maintenance and supports team provide remote as well as on-premise technical handling, maintenance, and support.

Moves, Add, Changes (MACs)

We are the certified specialists in moving, adding and changing (MACs) all ​Grandstream ​and Avaya​/Nortel ​communication systems.

Structured Cabling

Including Cat.5e, Cat.6, Coaxial RG6, and Fiber Optics, we are the specialist in the installation of all types of structured cabling required for voice, data, audio, and video and paging solutions.

Voicemail Support

We provide the efficient administrative support required for the coherent operations for all ​Grandstream ​and Avaya​/Nortel​ Solution​s​. This way, we assure a proper utilization of the voicemail system.

Design and Engineering

Our design and engineering specialization span over call center, computer telephony applications, voicemail solutions and system utilization.

Training

We take pride in being one of the few telecommunication services providing on-site training to your workforce on all communication and network solutions provided by TEK-1 TELECOM.

Customer Satisfaction

Our services are driven by the prime goal to eliminate disruptions and downtime’s involved in the process, and provide a seamless communication experience to our clients. The pre-implementation homework, a keen attention to detail, exceptional design and engineering and comprehensive training to ensure an optimal experience – This is what brings us a competitive advantage and enables us to achieve absolute customer satisfaction.

Online Support

From structural fixtures to on-site maintenance, and from efficient customer support to proactive troubleshooting, our services circumscribe all technical and non-technical operations to provide 360-degree coverage for all communication processes. We have a competent team of engineers, administrative and client service professionals to provide live online support and ensure a ​2​-hour onsite response time.
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