Tek-1 Telecom complies with the requirements of the Canadian AntiSpam Legislation. This disclosure explains how we communicate electronically.
1. Consent
Tek-1 Telecom sends commercial electronic messages only where:
- Express consent is provided, or
- Implied consent exists under CASL
Examples include:
- Customers requesting services
- Existing business relationships
2. Identification
All commercial electronic messages will include:
- Tek-1 Telecom name
- Business contact information
- Physical mailing address or website
3. Unsubscribe Mechanism
Recipients may unsubscribe from marketing communications at any time using:
- Email unsubscribe links
- Direct request to our support team
Requests will be processed within ten (10) business days.
4. Service Communications
Certain communications are not considered marketing and may still be sent, including:
- Billing notifications
- Service outages
- Security alerts
- Contract updates